Privacy Policy

1. Introduction

Crush Wine Technologies ("Company", "we", "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the Crush platform ("Service").

2. Information We Collect

Account Information

When you register, we collect your name, email address, and winery affiliation. Payment information is processed directly by Stripe and never stored on our servers.

Winery Data

You enter operational data including grape reception records, cellar operations, inventory levels, and compliance reports. This data belongs to you.

Usage Data

We collect anonymized usage analytics (via Google Analytics) to understand how the Service is used and improve it. This includes pages visited, features used, and device type.

3. How We Use Your Information

• To provide and maintain the Service
• To process transactions and send billing notifications
• To send product updates and support communications
• To monitor and improve Service performance and reliability
• To comply with legal obligations

4. Data Sharing

We do not sell, rent, or trade your personal information. We share data only with:

• Stripe — for payment processing
• Cloud infrastructure providers — for hosting (data remains in the US)
• Error tracking services — anonymized error reports to improve reliability

We may disclose information if required by law or to protect our legal rights.

5. Data Security

We implement industry-standard security measures including encrypted connections (TLS/SSL), secure password hashing, and access controls. While we strive to protect your data, no system is 100% secure.

6. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we remove your personal data within 30 days. Anonymized, aggregated data may be retained for analytics.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a standard format
• Withdraw consent for optional data processing

To exercise these rights, contact support@crush.wine.

8. Cookies

We use essential cookies for authentication and session management. We use Google Analytics for anonymized usage tracking. You may disable analytics cookies through your browser settings.

9. Children's Privacy

The Service is not directed at individuals under 21 years of age (in accordance with US alcohol industry regulations). We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notice. Continued use after changes constitutes acceptance.

11. Contact

For privacy-related questions or requests, contact us at support@crush.wine.